Then it disappoints me that so many years later, nearly midway into the year 2010, this is all that we are to expect. I mean.. many of the 'Fixed in Fremantle' stuff was elementary and, by rights, really should have been fixed shortly after the device was released (ESPECIALLY the very same closed-source Nokia proprietary media player and other applications that I just finished ASKING to have simply REMOVED so that I could have the space for the much more useful and better maintained open-source applications).

Clearly any individual or business who purchased an N800/N810 should not expect the same level of support and dedication that Red Hat or Canonical have given even the free and open side of their Linux patrons, nevermind their more profitable business and server patrons. Nokia was responsible for designing and engineering these little devices, I expected MUCH better customer support over these years.

I hope you can understand the appalling feeling that I'm left with after my experiences. Hopefully I'm communicating the urgency of the need for support and communication from Nokia to customers of old and new products alike. Ultimately, I hope they understand I need them less than they need me and I carry my money and influence my associates, friends and family with me, as does every customer who's had a bad experience. Remember that it's the bad experiences that often get talked about and influence future purchasing more than the good experiences.

**deep sigh**

...Or maybe it just doesn't matter to Nokia. In which case, just as well and I'm an idiot for sticking around this long.