Now read the question i asked at the beggining and then go and read the very link you gave, this is the main part of it Navigation on your Nokia. For free. Forever. For the latest information on Ovi Maps 3.03 installation and compatibility, please read the related FAQ. Please note! To determine if your battery is part of the Nokia BL-5C product advisory, please visit http://www.nokia.com/batteryreplacement for more information and further instructions. Our customer service team is always happy to answer your questions. Use this form to ask Nokia about: * Phones or accessories * Tones, graphics, or games * PC Suite or other software * My Nokia * Service points and repair * Nokia Online Shop Please select and fill in the required information (in bold). Now look and tell me where it says CUSTOMER COMPLAINTS.