To everyone (including moderators) reading this forum i want a GENUINE email address for Nokia customer Care/Complaints dept to be posted on this thread for everyone to see and use. That's a demand. What is a demand? where ? what word or words have i used demanding? or are you just laying the law down here because your a moderator? I am English not American ok and i am sorry if you do not understand English in an English way because i no way can see any demanding words at all here.