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Posts: 11,700 | Thanked: 10,045 times | Joined on Jun 2006 @ North Texas, USA
#80
Originally Posted by benny1967 View Post
You're wrong on this one. It's not like someone said that. Someone said it! Maemo, from 770 to N900, was and is a niche product. And: There's nothing wrong with niche products as long as they're in my niche.

I normally wouldn't have said that (because I assume you know), but it maybe healthy to write it down. I read recently in a German language article that Nokia "failed" with the Internet Tablets, their first attempt on the tablet market, because it never sold well. People seem to be obsessed with hero-devices and sales charts only. I think it's up to Nokia - and only to Nokia - to judge the success of a product, and the only benchmark is their own business plan. If they sell more than expected, it's a success - an we'll never know because we don't know how much they thought they'd sell.
I'll accept that with caveats. The N800 sold more than expected, but that made it a failure in some contexts. I won't mention return rate stats but suffice to say they indicated problems with the out-of-box experience.

Regardless of intended product scope, the support infrastructure should match it. To date it has not with these devices. I find that unacceptable-- especially since I worked so hard (and in futility) in the company to champion improvement.
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