Nokia is a large corporation. I wonder if the confused strategy is not the result of competing camps within the company.

The lack of support from the top could be due to fear of it becoming genuinely sucessful and what the consquences of such an open device going mainstream would be. I cant imagine why that would be but I do find it odd how dismissive their management are of the device.

I dont know anyone working in Nokia though so Ive no idea of what the culture is there.