While he has some valid concerns, I think the battery life one smacks of a bad battery because Apple tend to underplay the battery life of their devices. But when an article includes this sentence "I had to tell you in this way that your keys are too sensitive, that I tried to use you while driving and almost killed myself because I had to look down to use your "intuitive" keyboard." I begin to question the sanity of the writer
But having to keep the store of called and dialed numbers to less than 10 or it failed to pickup really put me off smart phones and I now use an SE k800i.