He phoned????

You need to put him on hold, tell him you are going to your PC to do it now, then just leave the phone off the hook! I actually miss being able to do that to cold callers hehehe They wait soooo long, bless them.

Even better is to then email the guy and tell him, you spent ages trying to do it, couldn't so went back to the phone to speak to the paypal employee to find they had hung up... What a shame, can he please phone pay pal, so they may then phone you again and this time he will be willing to spend even more time on the phone hehehe