My initial complaint was never about the somewhat flimsy back cover and stand or even that I have to wait weeks for the parts. While I think these could have been made better, I broke them and take full responsibility for that. I was willing to even buy the parts from Nokia. My rub is, just take my danm name and send me the parts when available. Why do you want to piss off your customers by making them call you back over and over again. Perhaps if they started compiling a list of people waiting for these parts, they might find out they need to manufacture some more and have them on hand. This seems better than closing your eyes and saying, problem, what problem, I don't see any problem.