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I have been charged £146 for downloading 25mb of data. Help!
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tobylee
2010-05-07 , 14:10
Posts: 87 | Thanked: 16 times | Joined on Dec 2009
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Hi, I went to the USA for 2 weeks in march and when I arrived, Vodafone text me and told me the prices of using my phone over there. Texts were 35p and internet usage was free for the first 3mb and then £15 for the next 22mb and then £15 per 25mb thereafter.
I was under the impression that this meant if I downloaded less than 25mb during my two weeks stay, I'd only be charged £15 on top of my bill. However, when I got my bill it's £200!
I just spoke to the Vodafone guy and he said that it was per day, which to me wasnt made clear at all. I think it's highly unfair that I'm being charged so much for such a small amount of data.
Is there anything I can do about this?
edit: I reset my data usage counter on the 12th of March, when I returned on the 29th it read 25mb downloaded 7mb uploaded so I was expecting at most a charge of £30
Last edited by tobylee; 2010-05-07 at
14:39
. Reason: forgot to add
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