there not taking this laying down just spent half hour on chat and kept going round in circles

they arnt making it easy thats for sure , at the end of the day surely under 11d they have changed a way a service works and under them conditions of our service agreement we can cancel

has anyone got access to a solicitor to look over the contract and see if we have got a leg to stand on

the chat rep told me the fair useage policy isnt in the terms and conditions and therfore they can change it within 14 days as long as they give notice

i have the chat log if people want to see it