Thread: Attention all N900 Vodafone users in the UK!
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UNderworld is offline UNderworld
2010-05-09 , 13:53
Posts: 362 | Thanked: 113 times | Joined on Feb 2010
#96
Originally Posted by elepedus View Post
I don't think they're thick, I think they put it on in the hope that you'll get frustrated and give up.

Out of interest, where do we stand on refusing the changes and sticking with the old agreement? i.e: I will not cancel my contract as long as you honour the original agreement - or negotiate new terms on both sides.
vodafone is currently saying:
"Computer says NO!!!"

BUT read this:
Will I be allowed to cancel my account under Clause 7?
We’ ll be giving you 14 days’ notice before introducing Out Of Bundle charging which complies with clause 7a. You’ll be entitled to end your contract if you can show that the introduction of the new charges has increased your total call and usage charges by more than 10%. This needs to be compared to the same amount of usage in the previous month. You must also write to us within the 14 day window indicating that you want to end your contract. (Address: Vodafone UK, Vodafone House, The Connection, Newbury, Berkshire RG14 2FN)
 

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