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Posts: 362 | Thanked: 113 times | Joined on Feb 2010
#177
Originally Posted by se23 View Post
ha ah the rep i just called is now saying that they have not been updated on the fup and if it is going to change they will text me, but she said nothing is set yet and it might not be. i told her im not going to wait as i paid double on my bill this month in calls as i knew mw terms when i took out contract but that they cant just change the fup. she said we not changing anything. funny thing is she thought i had an iphone and i took this contract out with n900
if they talk about "them texting you" , its quite obvious they know about it.. otherwise, she would have said: we will contact you / let you know / inform you... but not "text you" ...

They have been told to "make as if they dont know anything" because it has not been announced to customers yet