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Posts: 362 | Thanked: 113 times | Joined on Feb 2010
#201
Vodafone is claiming these charges already existed, and are giving only 14 days' notice. Do you know why??

see below:
7.1 = Advantage to them
7.2 = Advantage to us

If they claim falsely that this is a change to the charges only and give 14 days' notice, they will not allow us to cancel the policy, according to 7.1

However, if they give 30 days' notice, this would mean we can proceed without doubt to cancel our policy under 7.2

7.1

We may change our Charges and/or introduce new Charges from time to time. If we increase our Charges, we will give you at least 14 days' notice. If we believe any change in our Charges will not disadvantage you, it may be included without notice.

7.2

We can make changes to or withdraw Services at any time and we can make changes to and/or introduce new terms to this Agreement at any time. We will give you at least 30 days notice of these changes if we do and you may have a right to end this Agreement under clause 11, if we do.
Does "make changes" not include "increase charges"??

the only reason they are saying that these charges already existed and giving 14 days' notice onyly is: they want some shelter under 7.1

Last edited by UNderworld; 2010-05-11 at 02:35.