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Posts: 147 | Thanked: 44 times | Joined on Feb 2010 @ England
#243
I just rang vodafone to confirm my data usage so far this month, 346mb since the 20th of april and last 48 hours missing. (10 days left)

He told me to be careful of the 500mb limit. Yes LIMIT....

I asked how much i will get charged to go over my 500mb fup softcap and he said it would cost 1£ per MB

seriously... are they on crack.

At first it was 5£ for an extra 500mb, or is it the texts i received in error....

40506: You are reacing the end of your data allowance. You will be charged another £0.50 (inc VAT) for the next 5mb. We will nofify you again before you reach the next charging point. To stop these messages test STOP to 40506. keep tract of internet charges with Vodafone. SENT may@15:42

I received this 4 times in one day and i wasn't even using the phone.....

then i got the apology...

"vodafone: we sent a test in error re. out of bundle charges. Very sorry, please be assured you have not been charged. For more info. Click free http://live.vodafone.com/zr/sa1"


i told the mofo i need clarification on the policy as there was nothing on the contract about charges or my limit on the contract and emails Vodafone sent me when i signed up online for this phone. he told me to go to Vodafone.co.uk and look for the help section. Told him i will be rining back once i have my contract, terms and conditions in-front of me.