I would put that squarely on your service provider. I've had a Blackberry for the last 4yrs and connectivity issues varied with OS to OS. Blackberry is constantly putting out OS upgrades and sometimes they are good with connectivity and then their are some not so good. I can say that with my N900, this device holds a 3G connection much better than my 9700 in our infamous break room at work which for some reason is the only place I do not get a decent connection. It usually drops from 3G to EDGE then to nothing at all for about 20 secs and then the signal comes back.