I don't own the phone (think I am waiting for meego) but I think I understand the sentiment of many here. ok so the phone and internet works. yes it is functional. but you paid quite a bit for your device and you expect nokia will honor the money you put in by updating the device.

people like to get updates, it is half the excitement of owning an os, I have been using ubuntu for a year, and they give nice updates on time. was my ubuntu working in 810 version? yes. but it is working better in 10.04. I know we are talking firmware vs os but the point is if you pay $600 for a phone it should not be abandoned by the manufacture in 3 months time.

simply put...you got screwed.