maemo.org - Talk - View Single Post - Nokia won't repair my US N900 because I live in Canada [OK, eventually they did]

	Kriek	2010-05-19 , 01:43
	Posts: 105 \| Thanked: 92 times \| Joined on Mar 2010	#62

Originally Posted by shallimus

My allegedly-repaired-by-Palco N900 has been delivered to my friends in the US.

Great!

Good news: according to the agent I spoke to, cell phones enter Canada tax free.

That sounds very odd.

$103 for Nokia US to repair it and send it back to my friends in the US

This itself appears to be relatively good value. KLC is selling the LCD for 89.00 € plus shipping etc.

After recently dropping my N900 I came to realize that it's very possible that I will damage the device outside of it's warranty. I've since downloaded the Service Manual and I've put the necessary tools on order in the event. If I were to mess it up, well... I'd probably buy another N900

... and learn the hard way a second time

Potentially $26 brokerage fee (for UPS to clear it through customs)

USPS may have been a better option. However being properly insured in the shipping route can be a risk when it comes to the value of the device... and then taxes come into play.

Here's a question: how much is my N900 worth right now?

This has crossed my mind more than a few times! I've sunk over 1000 bucks into everything so far

Of course, my assessment will remain incomplete until I can determine whether or not Palco have successfully repaired my phone...

A big issue is the time investment into Canadian warranty claims. It's a 3-4 week process at best. I shot about a week just on phone calls getting everything rolling. In addition, I cut my landline years ago which in my case means buying a temporary AWS device or going back to CDMA on pre-paid which adds to the cost of getting repaired...

Thanks for detailing your Canadian claim cycle.

Best of luck in the home stretch!

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