Got mine yesterday and love it so far. Only complaint about the case itself - poor access to lock slider, stylus and rear stand. But then, that's also due to my nail-biting habit. The screen protector that came with the case is another story altogether. It came with 4-step instructions for applying the film to the screen, but those instructions are useless pictograms. I tried briefly to apply the film, but soon realized that I had incorrectly assumed that the thinner film was the actual protector. In fact, the more rigid, thick plastic that I had thought was the backing for the film was the actual film, and by the time I realized this, it was covered in dust and rendered utterly useless (ONE SIDE IS STICKY). I scoured the Otterbox website for info on having a replacement protector sent, but found nothing. Looks like I'll be seeking a different screen protector elsewhere. It certainly will not be a Zagg shield. I put one of those on my girlfriend's HTC and it was a nightmare. After more than an hour and at least 20 unsuccessful attempts to install it without dust or hair particles under the film, I surrendered, leaving several specks of dust and a couple of tiny bits of fuzz under the protector. A month later, the shield now has bubbles throughout, is too sticky to effectively use the touchscreen, has an awful glare and distorts the screen terribly.