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	Fionn	2007-08-10 , 16:06
	Posts: 178 \| Thanked: 53 times \| Joined on Jul 2007 @ Ireland	#17

Originally Posted by fanoush

So what about shipping it to someone in US who would let it repair for you and ship back? Quite complicated but maybe cheaper than out of warranty repair?

The offer by expansys to refund my money depends me returning the product to their depot within seven days. Obviously I wouldn't have time to ship it to the US and see if they can or will fix it under warranty in that time.

Originally Posted by fanoush

I guess no. At least they say you have only 21 days.
http://www.expansys.com/customerserv...x#returnfaulty

Maybe I was "lucky" that it happened to me so soon (23 days). I'd be a bit worried if it happened six months down the line and expansys turned around and said "Tough luck" and Nokia also said - "Sorry, it's out of warranty".

Although I am a little worried about expansys's instructions for returning items that say that "Packaging must be in pristine condition or a fee of 25% may be deducted from your refund".
I was about to throw out the packaging so it's not quite "pristine". I can't imagine it matters as the unit is now junk but we'll see what happens.

Originally Posted by Milhouse

I had hoped the warranty issues were limited to buy.com but obviously the recent 770 deals are part of a well organised multi-national sell off leaving customers with no warranty support and few retailers have made customers aware of this prior to sale, which is probably breaking a few trading laws (at least in the UK).

I never even thought about the warranty when buying and I don't think there was any included in the documents that came with the unit.

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