Personally Texrat, I think the email client they continue to ship is the biggest failure. The poster does make some good points about the functionality that does come with the IT.

But whining about having to add a repository to be able to download software is just plain crap. I really really do not see the big deal about adding repositories, or for that matter upgrading firmware.

Adding functionality is a bonus, but they could knock out some of that low hanging fruit already. Two years and that email client is still crap.