hey, i took it to the Nokia ddestributer here, they just re-install the frameware, but the old one, but wait the phone didn't recognize the sim card, so i just installed the new update, and guess what, it's live again. i'm just saying my experience may be someone can get use of it if the same happened to them. by the way. Extra sevel. still down, it's still giving the same msg i mentioned previously, any update from any of you, any solution....!!