The problem with the counter-arguments is that they aren't counter-arguments at all. They can all be summarized as follows: "Nokia never said x feature would be supported, so you can't complain, or "The N900 is not a phone so stop complaining about missing phone features". As for the pitfalls section - I thought there was some office-to-go installer preinstalled on the N900? I deleted it so I can't remember. At any case, using the OP's writing style, I could rebut this as such: "The N900 is a handheld Linux computer, and .doc, .xls, etc are proprietary Windows formats, so it shouldn't be expected to support them out of box. You should have gotten a windows mobile device if this was important to you"