Thread: Maemo is not the problem, Nokia is...
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AtteK0 is offline AtteK0
2010-05-31 , 12:59
Posts: 145 | Thanked: 170 times | Joined on Mar 2010 @ Finland
#1
A couple of days ago I sent an email concerning the problems I have while using the N900 with a set of BH-905s. The connection is laggy and the speed of the music varies greatly while browsing in the WiFi.

I expressed my problems to Nokia and clearly stated that BH-905 was officially being marketed as a fully working accessory to the N900. Here is what I got in return:

Hei,

Kiitos yhteydenotostasi Nokia Care - asiakastukeen.

Tuoteasiantuntijaosastomme on huomannut kuvailemasi kaltaisia häiriöitä viime viikolla BH-905 sekä BH-904 lisälaitteiden kanssa* Nokia N900  puhelimen kanssa. He suosittelevat käyttämään BH  804 lisälaitetta Nokia N900  puhelimen kanssa.**

Jos mahdollista, niin kannattaa kysyä lisälaitteen vaihtamista jälleenmyyjäliikkeessä.

Mikäli sinulla on vielä kysyttävää, älä epäröi ottaa meihin yhteyttä uudelleen.

Parhain terveisin,
Emma

Nokia Service Professional
Finnish Team
Nokia Care
In english she said that "Our product-experts have indentified similiar problems with those two devices"*. In the end: Don´t use that headset, use these (BH  804) instead. They work.**

In the last paragraph: "If possible, try finding out if you can exchange the device with a working one by the reseller."

I don´t get it when I looked at the http://kauppa.nokia.fi/webapp/wcs/st...00210_60800025
The page says that the headset is an accessory and works with N900.

Then when I ask Nokia says they don´t work with N900. AND in the end they tell you to buy another, different pair or get a refund from reseller.

Go figure.

BH-905 is a great, expensive headset with any other device than the N900 and my set really is not broken...

What should I do?
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Last edited by AtteK0; 2010-05-31 at 13:06.