Im a general user and i wouldnt trade this phone for anything else out there, and i wouldnt go back to my n95 that i loved for years.

This phone can do so much more that I want that android and apple cant because they are not open. you cant do all the wonderful emulators (by my count all those roms that you can get for free are alone bigger than the app store). I can click any rapidshare link download, unzip, and use the files right on my phone. I do this almost daily for music, movies, and comic books. I can download any ebook, not just those on itunes. I can use flash. All of that is free! That saves me so much money, I can teather with out asking my provider or getting charged extra on my data plan. I dont have to convert files on my pc then load then through itunes to use it as a ring tone, i just use any music file I want right on my phone, easy, fast and simple.

Yes I get some annoying bugs, my music player sometimes skips ( i need to over clock it). But no bug or amount of bugs have once made me regret this purchase. Ive had this for about 6 months and my friends with Iphones get jealous that they are so restricted.

It is a mobile computer, a buggy one sure, but its the most free and useable one out there. Customizable and fun everyday.

I dont email much so if thats a deal breaker for you beware i guess. It does it but not the best.

I hope that helps from a regular user.