...and when iphone 4 comes out, all 3gs users will get a $100 gift card because apple loves them so much. c'mon... seriously what?

When has anyone ever seen a company give out a 'compensation' for a product that is not materially defective?

Send us your Vista install discs and we'll give you 25% off a purchase of Win7... yeah... sure.

Keep in mind we are talking about consumer electronics. Now, if the battery overheated and exploded, that is one thing.

"A new car built by my company leaves somewhere traveling at 60 mph. The rear differential locks up. The car crashes and burns with everyone trapped inside. Now, should we initiate a recall? Take the number of vehicles in the field, A, multiply by the probable rate of failure, B, multiply by the average out-of-court settlement, C. A times B times C equals X. If X is less than the cost of a recall, we don't do one."