sir the clueless endusers "masses" you refer to are the actual people whp buy nokia devices with their hard earned money. as a consumer everyone wants the best out of the product they bought. and n900 users or your so called masses feels cheated by nokia. And thank God for Apple that it came and raised the bar,else nokia would be still making phones with symbian s60. admit it or not. apple just raised the bar for making great friendly ui and admirable electronics.