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Posts: 449 | Thanked: 29 times | Joined on Jun 2006
#38
Originally Posted by bchiang View Post
As products purchased through online e-commerce stores such as Buy.com are purchased from other consumers, the warranty would be voided.
Huh???? Since when does buy.com resell products from other consumers? They are not ebay, wasn't this product brand new in unopen packages? Looking on buy.com's web page it states that Nokia is responsible for repairs. I would call up Nokia and rip them a new one with this email, they are breaking some serious laws here. I would also call up buy.com and do the same, they state on their web page that Nokia is responsible for repairs yet Nokia is tell you they are not.

You need to be a squeaky wheel here, if he product was brand new in an unopen package it is covered under warranty.