Thread: SS codes not supported by default (was: How do I get the USSD to work?)
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filbert is offline filbert
2010-06-16 , 10:28
Posts: 55 | Thanked: 14 times | Joined on Mar 2009 @ UK
#23
Originally Posted by chrget View Post
This kind of statement is, to put it very mildly and after calming down considerably, completely unacceptable. I have no idea what kind of function this person holds within Nokia (and frankly I don't really care). But with a statement like that, they disqualified themselves from working in a company that produces mobile phones. Period.
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I totally agree and have just added the following text to the bug.

"I have just spent 30 mins on the phone to Orange Support trying to get a call diversion problem resolved that I could easily have sorted out myself if service codes were supported.
Somehow (and this actually could not have happened but it did!) my phone was diverting *all* calls to my backup phone.
I did not set this to happen and in "settings/phone" call forwarding was set to "no". I do have shortcuts to divert calls to my backup phone in my contact list (left over from previous, standards compliant, phones) but of course, they don't work on the N900. So that can't have been what made it happen."

Responses such as the one quoted (and I said so in my comment on the bug) come across to me as patronising and antagonistic - certainly unhelpful.
In my view this is definitely a bug and should be addressed as such.

I finally resolved the problem by creating ~/.osso/call-ui.ini (it didn't exist) and adding that line. many thanks to those pointing it out which enabled me to resolve my problem, despite the best efforts of Nokia (and for that matter Orange, who seemed unable to understand that my phone doesn't support service codes!)