Or maybe, like the Ubuntu forums (where the aim is to share information), as soon as a problem has been resolved, it is marked as such and closed. No-one to hijack the thread, and indexed properly by Google and [enter search engine here]. Combine this with proper tagging and appropriate thread titles, and you end up with a good database of questions and (more importantly) answers. What is required for this? Strict rules, in specific forums, that define how questions should be asked, and how moderators need (or should I say, are allowed) to work. Obviously these rules should only apply to specific forums, as I said, such as the N900-hardware forum, or application support. Those forums don't exist, I hear you say? Well, that's another discussion then. But just to give an idea about what I'm talking about: half the threads in Applications are app/update announcements. That forum is impossible to navigate. 'Nuff said.