If you have issues with iTunes then the iPhone is not for you. Jobs is never going to change that. The iPhone has clearly stated its market yet a lot of folk from different markets keep dog piling on it. It's like saying the Kin is a terrible phone compared to the n900. The iPhone is a mass market phone and most people use iTunes and would rather not drag and drop. Why? Using iTunes is probably the easiest/simplest way to transfer music. As for multitasking, iPhone user complained music streaming services (like Pandora) and IMs didn't work in the background. Now they do. That is what iPhone users wanted and that is what they got. On another note, while I love multitasking on the n900 sometimes it makes the n900 hard to use. Doing something else while updating software is a pain in the butt. You might as well be patient and let it finish.