It's so sad that companies are run in such a way, as the OP says I bet there are loads of people at Nokia who wish the N900 recieved more attention from the top management, instead it seems Nokia has a nice staple set of "Old Skool" managers, the type who know nothing about the product, the technology nor the customers. The opposite can easily be seen in both apple and google, to a better degree apple. It's clear that Mr Jobs knows the technology, he knows his customers and he therefore knows what makes them happy.