How can you say that they don't lie? The email I got which I put in my previous post, clearly states that "zen bound is not available for the n900, that is why your payment is not being processed" ...However we all know zen bound has been available for some time, specifically for the n900...If it was an issue of ignorance ( i.e. lack of knowledge), as you state, then the answere would/should have been drastically different, i.e. "I don't know" or "we will look into it and get back to you"... their answer on the other hand was very specific, very wrong, and therefore, ...a lie