Apple always uses the phrase "it just works" when in truth nothing ever just works. In fact Apple Software is some of the buggiest crappiest software I have ever used. Itunes has slowed my computer down several and when trying to perform basic tasks in Itunes is painfully slow. Apple hardware is pretty good except for crappy wireless signals whenever I use my brother's iPod Touch the wifi works like crap and always disconnects on me in the middle of tasks such as web browsing and Youtube I always constantly have to go back into the settings and reconnect to wireless e ven after I just connected to it. The iPhone has a crazy amount if dropped calls thanks to terrible cellular radio combined with At&t which isn't capable of handlng the iPhone you have very terrible service. Mac OSX Snow Leopard is considered crappy and some even call it the Windows Vista of Macintosh there are many youtube and forum posts complaining about bugs, issues, Security Problems and third party software that doesn't work. Those are just few examples of Apple software and hardware the doesn't just work. Never believe the Apple cult when they tell you something just works.