i emailed this to nokia bout a week ago through the europe site..
mea gave the typical response that sorry for inconvenience etc etc ********
and europe didnt answer.. its been a week..
here it goes

as far as i'm proud to admit, nokia has never given satisfactory support to any of its consumers or old products.. as soon as a new product comes along, the old ones are completely forgotten..
happened to 5800 with the scrolling issue and random freezes and now n900..
ok sure.. missing features like ussd.. but heck?
say callers name?
thats a primitive feature present in almost every mobile phone..
sure it took u almost 3 months to fix the ussd along with several bugs but why call off product support?
isn't nokia working with other companies for meego development?
why cant nokia itself take official part in the development for the drivers of the closed components? what about flash 10?
is it ever coming?
maemo 6?
does this happen to all of your products?
i've personally have had many issues with the 5800.. and i've seen others with n97 have issues too.. and n81? the camera issue? "feature not supported?"
and n900 has violated privacy with the "my nokia" service which is not needed by many and sends an international text message without permission of the owner and own his own expense..
and sure, your reply is going to be "will be fixed in next firmware".. plz.. do tell.. how many years do i have to wait for that new firmware?
and why is the n900 soo laggy?
everyone has overclocked the device up to 1000mhz.. why cant that be official? till now, no one has had issues with it..
why cant the builtin media player stream from youtube?
why is the community working at features like host mode without nokia's contribution?
wont the precess speed up if the professions play a role?
why is nokia's one of the best smart phones missing voice navigation?
why can others make 3rd party softwares to introduce missing features which work rather then nokia officially bringing them with the firmware itself?
and facebook? why not msn or yahoo?
sure i can install external plugins but then i'll have to sync all the contacts all over again..
and arent msn and yahoo only as popular as facebook chat?
i'd love to see your reply..
its interesting to see how someone can lack dignity like that..