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RE: Nokia Careline - Fahad Javed - Nokia N900
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"ext-custservice.mena@nokia.com" <ext-custservice.mena@nokia.com>
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Dear



Thank you for emailing Nokia Careline.



In regards to you enquiry, we sincerely regret to hear that you are facing issues with the Nokia N900 and apologize for any inconvenience caused. Kindly be advise that Nokia is always committed to resolve issues the customers maybe facing some of which can only be resolved by taking in the device to Nokia service points.



However, kindly be informed that some of the applications and services for the Nokia N900 you are currently enquiring about are already available in the below link http://maemo.org/downloads/Maemo5/ which has special applications for Maemo devices such as the N900.



Unfortunately, the current version of Maemo, the software that powers the N900, does not support navigation. With Maemo 5 we prioritized development of those areas that we felt would be the most important for the target audience of this device. This means that Maemo does not yet feature support for the full range of services that our other Symbian-powered Nseries devices might have. However, naturally, we’ll be working to increase support for all Nokia services, including navigation, as we go forward with Maemo.



Please be informed that the Nokia N900 latest firmware is 10.*.* so if you haven’t got this version then I would recommend you to update.



Should you have any further enquiries, or if we can be of any assistance, please do not hesitate to contact the Nokia Careline via http://www.nokia.com/mea/contactus.





“Keep your phone software up-to-date by using the Nokia Software Updater. For more details visit Nokia Support and software at http://mea.nokia.com/support#. You can also go online to find user guides, troubleshooting support and other services to help you use your Nokia product”





Kind regards,



Kevin Simon

Nokia Careline

Nokia Middle East & Africa

[THREAD ID:1-52OMYFF]

-----Original Message-----
From:
Sent: 21/06/2010 02:41:03 AM
To: ext-custservice.mena@nokia.com
Subject: WebForm Automated Email

[Email address:] [Salutations:] [First name:] [Last name:] [Country:Please select] [Language:English] [Gender:] [Contact topic:Nokia devices and accessories] [Contact subtopic:Other] [Message:as far as i'm proud to admit, nokia has never given satisfactory support to any of its consumers or old products.. as soon as a new product comes along, the old ones are completely forgotten.. happened to 5800 with the scrolling issue and random freezes and now n900.. ok sure.. missing features like ussd.. but heck? say callers name? thats a primitive feature present in almost every mobile phone.. sure it took u almost 3 months to fix the ussd along with several bugs but why call off product support? isn't nokia working with other companies for meego development? why cant nokia itself take official part in the development for the drivers of the closed components? what about flash 10? is it ever coming? maemo 6? does this happen to all of your products? i've personally have had many issues with the 5800.. and i've seen others with n97 have issues too.. and n81? the camera issue? "feature not supported?" and n900 has violated privacy with the "my nokia" service which is not needed by many and sends an international text message without permission of the owner and own his own expense.. and sure, your reply is going to be "will be fixed in next firmware".. plz.. do tell.. how many years do i have to wait for that new firmware? and why is the n900 soo laggy? everyone has overclocked the device up to 1000mhz.. why cant that be official? till now, no one has had issues with it.. why cant the builtin media player stream from youtube? why is the community working at features like host mode without nokia's contribution? wont the precess speed up if the professions play a role? why is nokia's one of the best smart phones missing voice navigation? why can others make 3rd party softwares to introduce missing features which work rather then nokia officially bringing them with the firmware itself? and facebook? why not msn or yahoo? sure i can install external plugins but then i'll have to sync all the contacts all over again.. and arent msn and yahoo only as popular as facebook c] [Phone model:N900] [Mobile:] [Province:] [City:] [IMEI:] [Product code:] [Operator:] [Operating system:] [Web browser:] [Online shop order number:] [Product software version:] [Maps application version:] [Navigation licenses purchased:] [Map data installed:] [User ID/user name:] [Service name:]