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Posts: 1,746 | Thanked: 2,100 times | Joined on Sep 2009
#221
Originally Posted by nosa101 View Post
This proves my point.

On paper, businesses have such utopian principles but in reality, nobody sticks with it
Not really. Notice that in markets with fierce competition or the company is the underdog there tends to be at least good customer service and good products.

I'm doubtful that Samsung and Motorola (or the vendors of their phones) have really good customer service, certainly doubtful that it's better than Nokia.