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Posts: 446 | Thanked: 79 times | Joined on Mar 2010
#222
Originally Posted by wmarone View Post
Not really. Notice that in markets with fierce competition or the company is the underdog there tends to be at least good customer service and good products.

I'm doubtful that Samsung and Motorola (or the vendors of their phones) have really good customer service, certainly doubtful that it's better than Nokia.
nokia has customer service? what a concept. mythical unicorns that magically know anything at all about the device they are selling or the one you are calling/complaining about. i wonder what such a experience would be like.. hmmm, "Nokia Customer Service" Now thats an amazing idea mate. wish it were more than a dream

Ok, jokes aside. i can hardly call those yo yos on tyhe other end of the phone customer service. i mean really... they have a computer to read facts and data and stuff off of and they still dont know squat. all they do is keep forwarding you to a higher tier rep who eventually says he/she will have to call you baCK ABOS AND YOU END UP JUST RESEARCHING IT ON MAEMO.ORG AND FIGURING IT OUT YA DAMN SELF BECAUSE nokia CUSTOMER CARE NEVER ACTUALLY CALLED YOU BACK. MIND YOU THE WAIT ON THE PHONE IS LIKE 45 MIN. PLUS. (sry bout caps to lazy and sleepy to fx it)
 

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