woaaah 2-3 weeks! what do they want to do with such a huge time frame?

I had a similar problem with my N95-1 battery cover (broken hooks),
called nokia USA customer service, and they mailed in a new cover within a week.

I would say, call them again, and try.. if that wouldn't work, maybe email some VP QA of Nokia.

Guess the quality of N900 is not up to the mark. The steel lever, on one end of the kickstand on the outer cover broke within 2 months of usage.
http://talk.maemo.org/showthread.php...ght=kick+stand