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Posts: 5,335 | Thanked: 8,187 times | Joined on Mar 2007 @ Pennsylvania, USA
#36
Originally Posted by w00t View Post
Treat them like people. Ask them their name, feel free to chat with them a tiny bit, anything to lessen the monotony of their day.
Please do note the word "tiny" in there though. Turning what should be a five minute or less phone call into a forty-five minute lecture on your life, hobbies, and what you're cooking for dinner will not endear you to the phone operator at the other end of the line. And then she'll come home in a rotten mood.

Err, or so I've heard.
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