It's a big shame that I come to read posts so full of racism against poor indians and people working hard to earn some money! In my country saying something like what I read above would result in jail! I cannot understand why moderators are not banning racists from the forum and informing FBI.
It just doesn't cut it. If I press 2 for Spanish I expect to get a Spanish speaking person (doesn't have to be of any latin/hispanic/whatever decent, could be totally white, or black, or whatever, it's how well they speak the language that matters.)