......are you talking about from a personal point of view? Because as a business decision, this is NOT meant for mass consumers. And honestly, I don't think there is a software platform out there than can come CLOSE to what Maemo can do. Android still misses multi tasking, a great browser and the intuitivity of Maemo. Let's not even talk about iOS, that takes care the actual competition. If you want apps, you definitely need an iPhone, nothing else. Every platform has its stronger points, but Maemo is awesome. NOTHING on the market can rival Maemo in terms of power. I see your point though, we don't have the best.... or any kind of customer support. :P