I never said anywhere about average customers. I'm certainly not average.
Considering you are at TMO, you aren't average customers either.

These phones are not cheap. Are high end phones generally for the upper end of the market or for tech savvy people. Although I can say that Galaxy S is definitely mum-friendly also while N900 is not as much. Well, I still prefer my N900 but Galaxy S definitely has its stronger points that N900 just cannot match.