I doubt that anybody realistic will want a perfect phone - you'll never buy one.

But what people really want is a phone that has less problems in the stuff they use everyday, support that lasts more than just a quarter or two; and since we're here at TMO (formerly ITT) we'll want dev tools that admins will love but easy to set up apps that shorten a lot of the stuff that we do... and an e-mail client that's actually not bad.

I don't like lugging around my laptop all of the time. The N900 excels in this area when it's time to admin a linux or VNC capable box. But the e-mail client is downright horrible. And a phone stack that doesn't seen so "tacked on" like it's an afterthought.

Back to the subject matter; the parts within Nokia are not talking to each other. And worse, they're not talking to us, the consumer either.