Your statement isn't entirely true. a) Some people (particularly the older forum users) knew what they were getting into. b) Nokia's customer support has always sucked. But I think everyone is dissapointed that the N900 doesn't have more support. Though I think most of us who remember "fixed in Fremantle" aren't surprised by it. But yes, still dissapointed that Nokia hasn't learned its lesson yet. Nokia takes too long to learn from Maemo's success. They should've started throwing ALOT more weight behind it the moment the n800 was a success. But anyway the whole hardware being outdated thing goes for any consumer electronic. Heck almost anything is outdated by next year. Your car? Outdated by next year. Your HDTV? Outdated by next year. Your laptop? Outdated by next year. You'd be a fool to think that it wouldn't happen to the N900 too. (Post not directed to you abill_uk).