Andre Klapper suggested that the best way to follow up on this is directly with Nokia Customer Care.

While it's great that the community tries fixing the problem independently, I think that as Nokia users we need to push them to accountability on issues such as this, especially given their claims and marketing regarding the N900 video capabilities.

To this end, I have sent them an email asking them to reconsider their decision not to fix this, and started a thread on the Nokia forum on the same. If others following this thread have a minute to spare, it would be great if they could also (politely) make their voice heard by Nokia on this. If you want to comment on my message or copy & paste some of it for your own email to Customer Care, you can find it here:

http://discussions.europe.nokia.com/...hy/td-p/722691