geneven, that's exactly what Nokia is doing. Some are making the mistake of thinking absence of evidence is evidence of absence. But the developers are indeed trying hard to reproduce the problems reported in the wild. As I already noted, though, there are many, MANY variables and only a sober, methodical investigation will identify cause(s). This forum is good for venting. Bugzilla is good for the investigation. So both serve a valid, distinct purpose.

And the developers are well aware of what negative publicity does. These guys are close to the product, too, and take pride in it doing well.