Well.. That sucks. I share your pain. My n900 has been in service for almost 2 months already. Nothing to do with Nokia Care though. I used my mobile operators service and they sent my phone to their service partner. They repair all models from Samsung to iPhone and Nokia and are official service partners with all major manufacturers. They did fix the original problem the first time but gave new issues. So I just visited the store the first time to look at the phone and handed it back. Waited 3 weeks. That problem fixed, another one arrived. Waited 2 weeks. Another errorneus service. This time I didn't want to give them my phone anymore so I went to the nearest Nokia Care to get the previous errors fixed. I don't want to go to specifics, but only the first issue was Nokia hardware related. Other returns were caused by faulty service.