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Posts: 490 | Thanked: 191 times | Joined on May 2010
#56
Originally Posted by gabby131 View Post
iPhone customer got a defect on device. reports to apple. apple appologize and handed a new phone and says "we need to release an OS updatte"

customer bought a nokia phone......and then defect! reports to nokia, nokia says "sorry for the inconvenience" after that "we need to make a new device!"
More like. People found a defect. Reported to apple. Apple said "you are holding it wrong" and "Relax it's just a phone." People scratched their heads and continued using the devices. Group of experts decided to test the antenna. Apple got scared and blamed everything on the wrong algorithm for calculating and said that everything is gonna be fixed. Now they are finally admitting it (that it's a design flaw) and offering a non-restocking fee refund for the phone. Also, apple promised to fix this defect at undecided date. (probably when they are gonna make a next phone xD) However, the nokia part is correct. They just flood the market with phones in hopes that some of them will turnout to be successful.
 

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