I tried to make my first payed purchase a couple of nights ago of the angry birds level pack. It failed.

I contacted support. They sent me a link to the same damn location which repeatedly downloads as a 0kb .deb file on my handset.

No amount of pleading with the support people that I had already tried that link multiple times from different connections would convince them that there was a problem.

After about 10 minutes I realised ****...this is a $2 piece of software. My time is worth far more to me than that. What a joke.
Having the receipt and my confirmed payment why can they not just send me a .deb file via email to fix the problem?

Nokia are completely unable to deal with this platform if anything goes pear shaped. Free ovi downloads work fine btw.