I had a different problem (my phone would not charge or sync - not a broken connector).
Checked http://www.nokiausa.com/get-support-...epair-warranty and found out the unit was under warranty.
I then went to http://www.nokiausa.com/get-support-...repair-locator, plugged in the serial number and the ZIP code, hit "enter" and filled out the repair form (bottom of next page).
I mailed the unit to the Nokia repair center.
I received a note from Nokia stating my phone was beyond repair, and they sent me a brand new one.
Only problem: You MUST have a USA address (NOT A PO BOX).
In my case, US Address in Niagara Falls NY ( www.usaddressinc.com) helped out. They charged me USD 5.00, but I had to drive over there to pick it up.
Oh well, a cheap(er) tank full of gas at the Indian reservation (Smokin' Joe's) and a good meal at Apple Granny's in Lewiston made it all worth-while.

HTH!